We proudly offer worldwide shipping via Sendle and/or Australia Post. Shipping costs are calculated based on your destination and order size. While we strive to provide accurate delivery estimates, please note that these may vary. For the most up-to-date delivery times, we recommend visiting the Australia Post website. 

Australia

• Free Standard Shipping – Available for all Australian orders $120 AUD+ (in one transaction).
• Free Express Shipping + Deluxe Gift Wrap – Available for all Australian orders $240 AUD+ (one transaction).
• Standard Shipping Fee – $6.95 AUD for orders under $120 AUD.
• Express Shipping Fee – $14.95 AUD for orders under $240 AUD.

Order Processing

• Orders placed before 8 PM AEST/AEDT are shipped the next business day.
• Orders placed after 8 PM AEST/AEDT are shipped the business day after next (includes a small cooling-off period in case you change your mind).
• If there is a public holiday, your order will be shipped the next business day.

Estimated Delivery Times

• Standard Shipping: 2-5 business days

• Express Shipping: 1-3 business days

• You will receive an email with tracking details once your order has shipped.

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New Zealand

• Free Standard Shipping – Available for all NZ orders  $180 NZD+ (in one transaction).
• Free Express Shipping + Deluxe Gift Wrap – Available for all NZ orders $250 NZD+ (in one transaction).
• Standard Shipping Fee – $17.95 NZD for orders under $180 NZD.
• Express Shipping Fee – $29.95 NZD for orders under $240 NZD.

Order Processing

• Orders are dispatched 2 business days after purchase (includes a cooling-off period in case you change your mind and to allow for communication between different time zones.). Please let us know if you'd like us to fulfil your order faster by emailing us at hello@willoughbykids.com.
• If there is a public holiday, your order will be shipped the next business day.

Estimated Delivery Times

• Standard Shipping: 8-12 business days

• Express Shipping: 2-3 business days

• You will receive an email with tracking details once your order has shipped.

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USA 

• Free Standard Shipping – Available for all orders $90 USD+ (one transaction).
• Free Express Shipping + Deluxe Gift Wrap – Available for all orders  $200USD+ (one transaction).
• Standard Shipping Fee – $14.95 USD for orders under $90 USD.
• Express Shipping – $29.95 USD for orders under  $200USD.

Order Processing

• Orders are dispatched 2 business days after purchase (includes a cooling-off period in case you change your mind and to allow for communication between different time zones.).
• If there is a public holiday, your order will be shipped the next business day.

United Kingdom

• Free Standard Shipping – Available for all orders 65 GBP+ (one transaction).
• Free Express Shipping + Deluxe Gift Wrap – Available for all orders 130 GBP+ (one transaction).
• Standard Shipping Fee – 8.95 GBP for orders under 65 GBP.
• Express Shipping – 14.95 GBP for orders under 130 GBP.

Order Processing

• Orders are dispatched 2 business days after purchase (includes a cooling-off period in case you change your mind and to allow for communication between different time zones.).
• If there is a public holiday, your order will be shipped the next business day.

Rest of the World

• Free Standard Shipping – Available for all international orders $200 USD+ (one transaction).
• Free Express Shipping + Deluxe Gift Wrap – Available for all international orders $250USD+ (one transaction).
• Standard Shipping Fee – $15 USD for orders under $200 USD.
• Express Shipping – $40 USD for orders under $250USD.

Order Processing

• Orders are dispatched 2 business days after purchase (includes a cooling-off period in case you change your mind and to allow for communication between different time zones.).
• If there is a public holiday, your order will be shipped the next business day.

International Estimated Delivery Times by Region

Region	Standard Shipping	Express Shipping
USA & Canada	6-10 business days	4-8 business days
United Kingdom	6-12 business days	4-8 business days
Europe & UAE	8-12 business days	6-10 business days
China & Japan	15-25 business days	10-18 business days
India	8-12 business days	Not available

Some locations do not qualify for express shipping. Visit the Australia Post website for estimated times to other countries.

If your location doesn't appear in the checkout, please email hello@willoughbykids.com

List of Victorian Public Holidays

Our office is located in Melbourne, Victoria, and will be subject to Victorian public holidays, which may affect shipping schedules.

• New Year's Day: Wednesday, 1 January 2025
• Australia Day: Monday, 27 January 2025 (substitute day as 26 January falls on a Sunday)
• Labour Day: Monday, 10 March 2025
• Good Friday: Friday, 18 April 2025
• Saturday before Easter Sunday: Saturday, 19 April 2025
• Easter Sunday: Sunday, 20 April 2025
• Easter Monday: Monday, 21 April 2025
• ANZAC Day: Friday, 25 April 2025
• King's Birthday: Monday, 9 June 2025
• Friday before AFL Grand Final: Friday, 26 September 2025
• Melbourne Cup Day: Tuesday, 4 November 2025 (observed in most areas of Victoria)
• Christmas Day: Thursday, 25 December 2025
• Boxing Day: Friday, 26 December 2025